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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of George

George

November 13, 2024

5  out of  5
rating by George
"Carlos was absolutely excellent. I truly appreciated his support and guidance."
We responded:
"Hi George, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Noe Munoz

November 8, 2024

5  out of  5
rating by Noe Munoz
"Carlos was very helpful with adding insurance on my second home. He was responsive and made sure my closing team had the information needed to close on my loan. He provided a great quote too."
We responded:
"Thank you, Noe, for taking the time to share your thoughts and congrats on your 2nd home! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Arianna Alvarez

November 1, 2024

5  out of  5
rating by Arianna Alvarez
"Sofía work was very helpful and welcoming. Made it easier for me. Thank you again sofia for making it easy and welcoming. Definitely recommend!"
We responded:
"Hi Arianna, thank you for the kind words to Sofia. I'm glad to hear she was able to help you. Thank you once again for your business, we look forward to working with you and your family. Take Care!"
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Sergio Ramirez

November 1, 2024

5  out of  5
rating by Sergio Ramirez
"¡Gracias Sofía por su gran ayuda!"
We responded:
"Hi Sergio, thank you for the kind words to Sofia. I'm glad to hear she was able to help you with your insurance needs. Take Care!"
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mia alvarez

October 31, 2024

5  out of  5
rating by mia alvarez
"Sofia did an amazing job at helping me. Very kind and respectful :)"
We responded:
"Hi Mia, thank you for your kind words to Sofia. I'm glad to hear she was able to help you. Please reach out to us for any other question or future insurance needs, we are always happy to help! :)"
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aleanea blanco

October 31, 2024

5  out of  5
rating by aleanea blanco
"I was very pleased with Sofia's help the other day!"
We responded:
"Hi Aleanea, thank you for your kind words to Sofia. I'm happy to hear that Sofia was able to help you. Thank you for your business and we look forward to working with you for many years to come. Take care! :)"
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Alexandra Maestripieri

October 30, 2024

5  out of  5
rating by Alexandra Maestripieri
"Kari is extremely knowledgeable and helpful, it is a delight to work with her and her team"
We responded:
"Hi Alexandra, thank you for your kind words to Kari. I'm glad Kari was able to help you with your insurance needs. We look forward to working with you and your family. Take Care!"
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Karo Nope

October 30, 2024

5  out of  5
rating by Karo Nope
"Gracias por el excelente servicio Kari."
We responded:
"Hi Karo, I'm glad Kari is able to help you with your insurance needs. Thank you for your business and we look forward to working with you and your family. Take Care!"
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Barbara Basta

October 29, 2024

5  out of  5
rating by Barbara Basta
"Very friendly and knowledgeable stuff."
We responded:
"Hi Barbara, thank you for your business. I'm glad Phil is able to help you with your Auto policy. Please reach out to us for any question or future insurance needs. We look forward to working with you for many years to come. Take Care!"
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Laetitia

October 28, 2024

5  out of  5
rating by Laetitia
"Kari Franco was very helpful in providing information on different coverage to have my car insurance policy started."
We responded:
"Hi Laetitia, thank you so much for the kind words about Kari! I'm happy to hear she was able to help you get started with your car insurance. We are grateful for your business and thrilled to have you back with State Farm. Looking forward to working with you for many years ahead. Take care, and have a blessed week!"
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mae g

October 25, 2024

5  out of  5
rating by mae g
"My family had AAA for the longest time and last year they raised our premium so much. I'm so glad that we switched to State Farm and worked with Sunny's team! They were able to cut it down for us. The whole team was also really friendly and they made the process easy which was very helpful because I've never dealt with auto insurance until we had to switch. Recently, we added my sister to our insurance and I had a lot of questions to understand our policies and what changes to make to lower our premium because we all know CA has been really raising rates!! Nim was very kind and extremely helpful, and she made the process quick and easy. Definitely recommend!"
We responded:
"Hi Mae, thank you so much for your business and kind words! I'm glad to hear Nim was able to assist with your auto insurance and tailor it to your needs. Please feel free to reach out with any questions or future insurance needs. We look forward to helping you and your family for many years to come. Take care and have a blessed weekend! :)"
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Garrett Ruiz

October 24, 2024

5  out of  5
rating by Garrett Ruiz
"Great experience with Sunny and her team. Nim was extremely helpful and responsive in quickly getting insurance setup on a new car purchase."
We responded:
"Hi Garrett, thank you for your kind words! I'm glad Nim could assist with setting up your insurance. Congratulations on your new car - it's a stunning ride, and I hope you love it! :)"
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Louise Garcia

October 15, 2024

5  out of  5
rating by Louise Garcia
"I HIGHLY recommend Sunny Susanto as your insurance agent! We have been with State Farm for 40 years and just recently were assigned her as our agent. Sadly, our prior agent of 39 years passed away. However, Sunny jumped right in and made sure we felt that the level of customer service would not diminish. She did not disappoint! After a very lengthy and detailed personal meeting with Sunny, she was able to save us $$$ on our insurance premiums by looking closely at deductibles and coverage. She has a warm and analytical style, asking great questions and helping towards decisions that saved us money while still maintaining good coverage on a multitude of vehicles (Subaru Outback, Toyota Tundra, Ford Ranger, Polaris General, Home Owners, Umbrella & Earthquake!). Sunny and her team will take care of you."
We responded:
"Hi Louise, Thank you so much for your kind words, and for being a loyal State Farm customer for 40 years. Our team is always here to assist you and your family with any insurance needs or questions you may have. We look forward to work with you for many more years to come. Take care, Louise! :)"
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Anna Chau

October 9, 2024

5  out of  5
rating by Anna Chau
"Kari was so kind, understanding and quick to respond! It was a pleasure to have her help."
We responded:
"Hi Anna, thank you for your kind words to Kari. I'm glad Kari is able to help you with your insurance needs. Please reach out if you have any question or other insurance needs in the future, we are always happy to help. Take Care!"
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Ayesha Zensa

October 1, 2024

5  out of  5
rating by Ayesha Zensa
"Everytime I’ve needed help Kari was extremely attentive, responsive, and helpful with complex questions I had about my insurance!"
We responded:
"Hi Ayesha, thank you for your kind words to Kari. Glad she was able to help you with your insurance needs. Thank you for your loyal business with State Farm, we look forward to working with you for many more years to come. Take Care! :)"
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shari c

September 25, 2024

5  out of  5
rating by shari c
"Thank you Sunny and Carlos and Kari for doing a such a great job in assisting me everytime"
We responded:
"Hi Shari, thank you for the kind words. I'm glad we are able to help you with your insurance needs. Take Care! :)"
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Gim Mahasintunan

September 20, 2024

5  out of  5
rating by Gim Mahasintunan
"Sunny has been incredibly helpful in walking me through our coverage and identifying gaps. I'm looking forward to our continued partnership. Sunny's team is also very helpful and Carlos has been great in quickly making policy updates."
We responded:
"Hi Gim, thank you for your kind words. I'm happy to meet you virtually today and able to go over some of your policies. Thank you once again for being a loyal State Farm customer. We look forward to work with you and your family for many more years to come. Take care and have a safe weekend! "
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Angel Perez

September 17, 2024

5  out of  5
rating by Angel Perez
"Kari was amazing and very knowledgable :)"
We responded:
"Hi Angel, thank you for your kind words to Kari. I'm happy to hear she was able to assist you with your auto insurance needs yesterday. Thank you for your business and we look forward to working with you for many years. Take Care!"
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Eric Rios

September 15, 2024

5  out of  5
rating by Eric Rios
"Sofia did a great job in helping me last week! Thank you Sunny Susanto State Farm!"
We responded:
"Hi Eric, thank you for your kind words to Sofia. I'm happy to hear that she was able to assist you with your insurance needs. We truly appreciate your business and look forward to working with you for many more years. Take Care!"
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RUBEN PEREZ

September 13, 2024

5  out of  5
rating by RUBEN PEREZ
"sunny thank you for all the hard work you had all my answers you went above and beyond to get there thank you so much ruben perez"
We responded:
"Hi Ruben, thank you for sharing your experience with our office. I'm glad that both Nim and I were able to help resolve your issue. Hopefully, in the near future, you'll consider joining the State Farm family. We would love the opportunity to work with you and your family. Take Care Ruben! :) "
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Kezia Larita

September 12, 2024

5  out of  5
rating by Kezia Larita
""Kari was very helpful and took lot of effort getting sorted per my request and my Q/A with the insurance she’s quick, efficient, and professional. Compared to several other insurance company’s Kari and her team give exceptional service!!! They take the time and the extra care on explaining everything on your policy and provide any discounts that will help lower you overall monthly cost."
We responded:
"Hi Kezia, thank you for your thoughtful words to Kari. I'm glad she was able to assist you in reviewing your policies and tailoring your plan to provide excellent service and resources. We truly appreciate your business and look forward to many more years of working together. "
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Y J

September 4, 2024

5  out of  5
rating by Y J
"I have encountered more than a handful of State Farm agents over the years. I can say for sure she would be ranked on top. She is nice, patient, listening, and very dedicated."
We responded:
"Hi Yeong, it was a pleasure meeting you in person yesterday. Thank you for your kind words. I'm glad I can help you with your policies to personalize them based on your needs. Thank you once again for your business and loyalty to State Farm. We look forward to working with you for many more years to come, take care! :)"
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Hitaishi Kasinath

September 3, 2024

5  out of  5
rating by Hitaishi Kasinath
"Kari was very helpful and took lot of effort getting sorted per my request with the insurance transfer from one state to another."
We responded:
"Hi Hitaishi, thank you for the kind words to Kari. I'm glad Kari is able to help you transition smoothly in getting your Auto insurance set up from one state to another. Please let us know if you have any question or future insurance needs. Take care and have a blessed week! :)"
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Super Kool Sisters

August 31, 2024

5  out of  5
rating by Super Kool Sisters
"Thank you Carlos for your guiding me with my auto insurance policy!"
We responded:
"Thank you for your kind words to Carlos, glad Carlos is able to help you with your Auto insurance policy today. Thank you for your business and we look forward to work with you and your family. Take care!"
Profile photo of MKM Logistics

MKM Logistics

August 31, 2024

5  out of  5
rating by MKM Logistics
"Great service provided by Carlos!!"
We responded:
"I'm glad Carlos is able to help you with your insurance needs. Please feel free to reach out to us for any question or future insurance needs, we are always happy to help!"